Have Questions?
General Frequently Asked Questions
What is balanced training?
We use a balanced training approach that focuses on clear communication, structure, and accountability. This means your dog learns what's expected through guidance and reinforcement, not confusion, resulting in reliable behavior both at home and in real world situations. ​
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How do I know which program is best suited for my dog?
We'll guide you. Based on your dog's behavior, your goals, and your lifestyle, we'll recommend the best option, whether that's lessons, board and train, or a more structured behavior program.​​
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Is my dog too old or too far gone to train?
No. Dogs of all ages and backgrounds can improve with the right structure and communication. While more complex behaviors may take more time and consistency, meaningful progress is always possible.
How quickly will I see results?
Most clients begin to see noticeable improvements early on, but lasting results come from consistency and follow through. Our programs are designed to build a strong foundation so your dog's behavior holds up in real life situations.
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Do you use tools like e-collars or prong collars?
When appropriate, we may use tools like prong collars or e-collars to improve communication and reliability. We always:
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Introduce them properly
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Use them at low levels
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Teach you exactly how to use them
Our goal is clarity for your dog, not force.
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Do you offer ongoing support after training?
Yes! Most of our programs include ongoing support via phone, text, or email. We’re here to help you maintain your dog’s progress and answer questions that may come up after the program ends.
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Can the whole family be involved in training?
Absolutely. We encourage all members of the household to participate in lessons and be involved in the process to ensure consistency and success at home.
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What makes your training different from other trainers?
We focus on real world results, not just controlled training environments. Our programs are designed to ensure your dog listens not only during training, but at home and in everyday situations. We also limit the number of dogs we take at a time so each dog gets the attention and structure needed for lasting results.​​​
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What is your cancellation policy?
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Board & Train: Cancel up to 4 weeks before the start date.
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Private Lessons: If you're unsatisfied with the training style, cancel within 1 week after your first lesson—you'll only pay for that session.
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Group Classes: We do not offer refunds within a week of the class starting.
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Do you work with aggressive and reactive dogs?
Yes. We specialize in helping dogs with reactivity and aggression. These cases require a more structured approach, which is why we offer a dedicated behavior modification program designed to improve safety, communication, and long term results. ​
How does your E-collar differ from others?
We use TENS-based E‑collars, similar to therapeutic muscle units. They provide fine tuned, low level stimulation to enhance communication, build off leash reliability, and reduce reactivity, safely and effectively.
Board and Train FAQ's
Why choose Board & Train instead of lessons?
Board & Train allows us to work with your dog consistently every day, building structure, clarity, and faster progress.
It's ideal for:
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Busy owners
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Dogs needing a strong foundation
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Dogs that are difficult to manage day to day
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How involved do I need to be in training?
Your involvement plays a key role in long term success. While we do the heavy lifting during training, we also guide you on how to maintain and reinforce the results so your dog continues to improve at home. ​
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What if my dog doesn't improve?
Every dog progresses at a different pace, but our programs are designed to create clear communication and lasting results. We also provide guidance and support so you know exactly how to maintain and continue your dog's progress at home. Our goal is not just short term improvement, but long term success.
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What training methods do you use?
We use balanced training methods, combining positive reinforcement with clear communication and appropriate corrections. Depending on your dog’s needs and the program, we may use:
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Slip leads
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Prong collars
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E-collars (for reliable off-leash communication)
All tools are used with care, based on your dog’s temperament and learning style. Our priority is creating calm, respectful, and confident dogs in both calm and high-distraction environments.​​
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Will I receive updates during my dogs stay?
Yes! We send 2-3 updates a week, which includes photos and videos of your dog’s progress.
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What should my dog bring for their stay?
Please bring:
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A little over a weeks worth of food
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Any necessary medication
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A properly fitting collar and leash
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A familiar item like a toy or blanket for comfort
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Will my dog forget me or bond more with the trainer?
No, dogs don’t forget their owners. In fact, the training helps improve your relationship.
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What happens after the program ends?
You’ll receive:
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A final go-home lesson
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A personalized training recap
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Continued support via phone or email
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Optional refresher lessons or discounted follow-ups for ongoing success​
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Will my dog be exposed to other dogs?
That depends on the program.
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For most programs, your dog may be socially exposed to our stable, well-mannered dogs to build confidence and learn appropriate interaction.
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In other cases (especially with reactivity), your dog may work in close proximity to other dogs without direct contact to safely build neutrality.